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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
Ethel_A
QuickBooks Team

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Hello there, @octoberfermen.

 

Let me share information about your concern with Q4 2023 941 when tax payments are not showing in the checking register.

 

About the "change" that you mention with how things work without any guidance, I recommend checking if there is an update with UI in your state.

 

I would also love to see a screenshot of the issue where you can't find a "mark" as paid. It would help us provide an efficient resolution.

 

You can elevate concerns by reaching Payroll Customer Care team so they can check it further or create a ticket for the issue.

 

Here's how:

 

  1. Click the Help (?) icon.
  2. On the Assistant tab, enter Talk to a human.
  3. Enter a short description of your concern and press Enter.
  4. Select Contact Us to connect with a live support agent.
  5. Choose how you'll want to get in touch with the support.
  • Start a chat with a support expert.
  • Get a call back from the next available expert.

 

For future reference, you can read these articles about running reports in QuickBooks Online:

 

 

Let me know if you have questions about checking register in QuickBooks Online. I'm always here to help. Have a great day.

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