I am also having the same issue. I talked to my accountant about it, and several other clients of hers are having the same problem. I have reported the issue at least five times. I have upgraded from Pro 2021 to Pro Plus 2024. I have tried all of the BS tech support has suggested. My accountant called yesterday and was basically told that they are working on it, but they didn't know when this was going to be fixed. Seriously, figure it out, do a patch, and make all of our lives a little bit easier. This is not the time for this to be happening! We shouldn't have to contact anyone to be "put on a list". Quickbooks knows this is a problem, and should assume that all customers with desktop versions and payroll are having this problem. Do better Intuit.