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Replying to:
MorganB
Content Leader

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Hi there, TV Bent.

 

Thank you for getting back to us.

 

Upon further research, I found there's an ongoing investigation regarding the QBDT 22/23 Payroll setup crash error when going to the payroll setup wizard after getting the latest QBDT product update. Referred to as INV-97468. I recommend reaching out to the Desktop Customer Support Team to be added to the list of affected users. You will receive email updates and get notified once the issue is resolved.

 

Here's how to contact Support:

 

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account select Continue and then Continue with my account.
6. We'll email you a single-use code. Enter your code and select Continue.
7. If you have more than one account, select the account you want to use and then Continue.
8. Select to chat with us or Have us call you.
 

The following article provides additional information: Contact QuickBooks Desktop Support 

 

Please feel free to reach back out in the comments if you have any other questions. I'll be here to help in any way that I can.

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