Hi, mikabrown and Rose72.

It isn't the kind of experience we want you to come across. 

As of  now, the issue with getting an error upon accessing payroll setup is still ongoing. With that, I suggest reaching out to our phone support team so we can add you as one of the affected users. 

You may follow the steps shared by ShaniamarieC to contact our team.

Furthermore, once the issue is resolved, you can check this article as your guide in accessing payroll: Set up payroll.

We appreciate your patience while we're working to resolve the issue the soonest. You can always get back to the thread whenever you have concerns.