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You can use a journal entry to get a register to balance correctly, however I'd recommend working with an accounting professional to confirm if it's the appropriate adjusting entry you should be making.
If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
Here's how it works:
Once you've found an accountant, they can be contacted through their Send a message form:
I've also included a detailed resource about working with journal entries which may come in handy moving forward: Create journal entries
If there's any additional questions, I'm just a post away. Have a wonderful Tuesday!