I hear your sentiments, @angela94.
Currently, the maximum timeout period in QuickBooks Online (QBO) is set to three hours. Since the issue persists after clearing your browser's cache and cookies, I recommend using Google Chrome or another supported browser so you won't be signed out of your account when performing tasks in QBO.
I understand how convenient it is for you to set the maximum timeout period to 24 hours or so. Don't worry. I'll help you relay your valuable insight to our software engineers. This way, they can evaluate your suggestion and may consider including it in our future product updates. To do that:
- Go to the Gear icon.
- Select Feedback.
- Enter your feature request, then click Next.
In addition, QBO provides reports to help you get an overview of your company's performance.
Please feel free to reach out to me in the Community if you have any follow-up concerns about adjusting your timeout period in QBO. I'm available 24/7 to help you. Stay safe, and have a great day!
