I understand the challenges you've encountered, RJ. I'm here to guide you to the support to help manage your account.
Please know that your concern requires the assistance of our designated support, as they possess the necessary security protocols to access your account details, which is beyond the scope of what can be done here in the Community space. To file a complaint, I recommend contacting our support team.
Here's how to reach our support:
- In your QuickBooks Online account, go to the Help menu.
- Hover to the Search tab, then click Contact Us.
- Type in a short description of your issue and concern in the box provided.
- Click Continue.
- Select the Chat or Callback option.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.
On the other hand, I'll be adding articles to help you manage your transactions in QuickBooks:
You can still connect with me by tapping the reply button. I'd be here to assist you if you need help with any QuickBooks-related concerns.
