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Replying to:
JaeAnnC
QuickBooks Team

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I appreciate you for bringing this to our attention, @user64763.

 

As per checking, we have a recently concluded investigation into the Payment can't be scheduled error message when using Bill Pay in QuickBooks Online (QBO). Since you're still experiencing the issue, I recommend reaching out to our customer support team so they can determine the root cause of the problem and reopen the investigation if necessary. To do that:

 

  1. Go to the Help icon and select the Search tab.
  2. Click Contact Us.
  3. Provide a brief description of your concern and select Continue.
  4. Choose between Chat with us and Have us call you.

 

Additionally, QBO offers reports that detail various areas of your company. You may also customize them to filter data and display information relevant to your business needs.

 

Feel free to reach out to us anytime whenever you have further queries about scheduling payments. I'm always available 24/7 to provide additional assistance. Take care, and have a good one.

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