It's nice to see you in this discussion, @LDO. I'll put you in touch with our best help available so your employees can sign in to their QuickBooks Workforce accounts.
Since the issue persists after reinviting your employees, I recommend reaching out to our live support team. This way, they can determine the root cause of the issue and raise an investigation if necessary. To do that:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
Furthermore, your employees can make changes to their personal information to keep their payroll details updated.
Feel free to reach out to us anytime you have additional concerns about accessing Workforce. I'll be happy to assist. Take care, and have a good one.
