Thank you for turning to the Community about your W-2 concern, BhamPro.
Having accurate payroll records is essential for every business, particularly your employees' information. This is essential to stay compliant with tax form filings, especially when mailing out W2s.
It is important that we have the correct mailing address for your employees to send their W-2s. We'll be mailing the payroll forms to their home addresses (from January 16 to January 31) for those who have chosen to receive a physical copy.
Changing an employee's address in payroll to a different state may trigger payroll tax notifications for that state. That said, I recommend contacting our Payroll Support Team for further assistance. They have tools to update the worker's address to the right one. Let me show you the steps to obtain the support details.
Here's how:
- Open your company and click the Help icon in the upper right to display the support window.
- Choose the Assistant tab and enter a brief description of your concern in the Type something bar. For example, update the employee's information.
- Press the Get help from a human link to see more options.
- In the How would you like to connect with us? section, choose Chat to initiate a conversation and Callback to speak with an agent.
For detailed information on the support hours for your payroll service, click here: Contact Payroll Support. Then, click the link for QuickBooks Online Payroll.
In addition, your employees can opt out of a mailed copy of their W-2 through QuickBooks Workforce. This option may not be available to all, as it depends on the specific payroll service utilized by your employer.
Moreover, I've got some resources that cover topics such as year-end filing preparation, W-2 processing, and filing amended returns:
If you have any additional questions about updating your employee's records or address and processing W-2s, just let me know @BhamPro. I'll get back as soon as I can and make sure everything is taken care of. Have a good one.
