Thank you crystala - well said!!  A year after crystala's this post (2023-11-12) the silence continues.  Some of the easiest fixes/options continue to be not addressed by intuit - however they still apply all the man power available on irrevalent stuff that really has nothing to do with providing tools to run your businesss.  They prefer to focus on selling a product to new customers that have no idea as to what they are doing and when it's all screwed up, we get the call from the upset Client because it was supposed to be easier.  Yes, that means more business for us but there is no value in "fixing" a chart of accounts.  I'm sure many will disagree but at this point, any thing to get the attention of intuit is better than the status quo.

I think the problem is this: the super users of QBs are not as high on the totem pole as new users.  I would like to see a reply from Intuit other than telling us to go to Settings,..... and provide our input or request.

It's time to man up and address existing users.

As a side note and to show that this is not just a one time thing, there is still a request from 3 1/2 years ago to allow a customer to pay from a statement (Re: Is there a way for customers to pay an entire statement with a card online without having to pay...) that is unresolved