Thanks for joining the thread, @netgreen. I'm here to help get the support you need in filing 941 in QuickBooks Desktop (QBDT) 2023.
I appreciate you for taking some steps to get this fixed. Since you're still getting the same result, I'd recommend reaching out to our QBDT Customer Support. That way, they can perform a further investigation and trace the cause of the error message.
Here's how to connect with them:
- Go to the Help icon and select QuickBooks Desktop Help.
- Click Contact Us.
- Write your concerns in the description box, then select Continue.
- Select which one of the support options you'd like to use.
You can also use this number to connect with us and ensure you’ll receive responses quickly.
For additional reference in e-filing and e-paying your federal tax forms electronically, you can check out this article: E-file and e-pay federal forms and taxes in QuickBooks Desktop.
If there's anything else you need help with filing payroll forms, please get back to me. I'll be right here to answer your questions.
