Welcome to the Community forum, @dhartman1. Experiencing inconveniences such as facing payroll errors when using QuickBooks is not one of the things we aim to offer. We strive to provide a seamless experience, especially when sending payroll information.
There's an ongoing report about the error in the payroll service connection and payroll data. As much as I want to help you, this might require personal information that we cannot share here. Therefore, I recommend contacting our Support Team so that they can add you to the list of users affected by the issue. This will ensure that you receive prompt solutions as soon as they're available.
Here's how:
- Go to the Help icon, then select QuickBooks Desktop Help.
- Press Contact Us.
- Enter a description of your subscription concern, then click Continue.
Please check out this article for the operating hours: Contact Payroll Support. It is to ensure we cater to your needs on time.
Once settled, open this link to learn what more you can do with payroll: QBDT reporting features.
Please know that our Team is doing everything they can to resolve this matter quickly. If there's something else you need help with, add them below. I'll be here to assist you.
