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JCLTD
Level 2

E-file 941 in 2023 desktop not working

I am trying to submit Form 941 electronically in desktop 2023.  My payroll subscription is up to date, I checked this several times, restarted QuickBooks and my computer.  I am still receiving the pop-up:

"Problem: To file your return , you need the latest payroll updates.

Solution: Download the current payroll update by selecting the Employees Menu in QuickBooks and then selecting Get Payroll Updates."  My QuickBooks Desktop shows: Using Tax Table version: 22316

You are using payroll version: 09260340

You must update before: 11/15/2023

My subscription is active.  

I did recently download and install QB Desktop 2024, but have not started using it.

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