I can see the urgency of correcting your direct deposit payroll, Rcabot. Let me point you in the right direction on how to handle your concern.
You may be able to edit, delete, or void a paycheck depending on your processing time and payroll service. That said, let's open the Paycheck list report to view the direct deposit status.
Here's how:
- Head to the Payroll menu on the left panel and choose the Employees tab.
- Choose the employee's name you're working on and click on it to view more details.
- Head to the Paycheck list tab and go to the Status to view it's status.
Here are the following terms and their definitions:
- Scheduled: we have everything we need to send this check to the bank and pay this employee.
- Processed: we already sent this employee’s paycheck info to the bank, and the employee will be paid by the end of the day.
- Returned: there is a problem with your employee’s bank account and, you couldn’t pay them via direct deposit.
- Canceled: Direct Deposit was not included for this specific paycheck.
- If you see no status displayed, it means that a paper check was issued.
If the paycheck's status doesn't show as Processed, you can delete, or void it. Next, run payroll with the correct amount.
I've included a link that discusses the various direct deposit funding times as well as how to change your current lead time: When to send your direct deposit payroll.
These resources cover topics such as requesting a direct deposit limit increase and processing a reversal:
If you have any clarifications about direct deposit or other payroll-related concerns, tap the Reply button and post your comments. I'll jump right back in to answer them for you.
