The process you've been through must have been quite exhausting, jql.
I regret to hear that despite your efforts and numerous interactions with our customer service, the issues have not been completely resolved, and you're now facing issues with your employees.
I understand you've already contacted our QuickBooks Support Team, but I recommend reaching out to them again. This way, they can gather additional data to investigate this further.
Here's how:
- Go to the Help (?) icon at the top.
- On the Assistant tab, click Talk to a human.
- Enter your concern in the Type something field, then click the Send icon.
- Click on I still need a human.
- Select Get help from a human.
- You can either select Chat with us or Have us call you.
Please that we'll do our best to get this resolved. Thank you for your patience, and we look forward to resolving this matter to your satisfaction.
