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I'm here to make sure you never experience the same thing again, BLS4315.
I've checked here on my end and found out that there are no reported cases where customers encounter an error message "Something went wrong. We are working on it" when logging in to QuickBooks Online (QBO). In this case, I recommend reaching out to our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. Here's how to reach them:
- Sign in to your QuickBooks Online company.
- Click Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For more details and support hours, open this article: QuickBooks Online Support.
If you need to complete a certain task in QuickBooks in the future, please let me know the details below. I'll get back to this thread and help you out.