I downloaded the latest patch yesterday, and first thing I noticed was a change to employee file. Our business is located 20 miles from the state line and our employees are "roaming" employees, which means they travel from place to place all day long, doing service calls. Therefore, both states require me to keep wages earned within each state separated, and taxed at each state. There is no reciprocity between the two states. Therefore, for 27 years of using QB, I've had two employee files, one for MO and one for KS. When I have to make a change to the file (new hourly rate, health insurance deduction, address, etc.) it has always popped up with a warning telling me there is another employee with the same SSN, did I want to save anyway, which I could just click YES. You no longer have that option now, it is trying to force me to change the SSN on one of the records so that they don't match!! We are 7 months into the year, and not sure what I am supposed to do. The message I get now tells me I can use one employee record to do separate paychecks for each location, and has a link to click to see how. When you click the link, it has a section on roaming employees, and SPECIFICALLY states that the employee record can only handle ONE state and recommends you don't try to do a workaround because it will affect tax forms... So they don't have a fix and then tell you not to do a workaround, so exactly HOW am I supposed to do this other than temporarily altering the SSN until the end of the year, when I do W2's....  This is a complete nightmare, and I can guarantee it's all over the country, any company like us--electrical, plumbing, HVAC, appliance repair, construction, roofing, etc--that happens to use QB, is going to run into this if they happen to be near a state border. Most states don't reciprocate with each other on the withholding...  FIX THIS NOW QUICKBOOKS, I am already looking at changing accounting software, after 27 years...

BTW Quickbooks, what you are trying to accomplish will only work in states that have reciprocity agreements with bordering states, and right now there are only 16 states out of 50 that have those agreements. So we're going to change the entire software to accomodate a third of the states, what about the other two-thirds???