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FateCandylaneT
QuickBooks Team

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I appreciate you reaching out in this thread, Mike471. Let me ensure the Export option from Payroll settings is visible.

 

Beforehand, may I know if you've migrated from another QuickBooks program to QuickBooks Online Payroll? If so, what QBO payroll subscription you're currently using? Any additional information on your concern would greatly help us and ensure we've got accurate resolutions for you.

 

With QuickBooks, managing your payroll and accounting preferences must be best handled by the Primary Admin of the account. Please ensure you've signed in as the primary admin and further review if this option is available. 

 

If the issue persists, I'd suggest contacting our Customer Care Team. They have the necessary tools to review your account and perform real-time assistance so you'll able to export your payroll data.

 

Here's how to reach them:

 

  1. In your QBO account, go to Help and select Contact Us.
  2. Enter the description of your concern and click Let's Talk.
  3. Choose either Start a chat or Get a callback from our representatives.

 

For your exporting preference, I've included this guide to help you export paychecks, tax, and contractor payments: Export your payroll data into QuickBooks. You can also run payroll reports to review your business finances and other financial data.

 

We'll be around in this forum if you have additional questions about exporting data in QBO. You can always leave them in the comments below. Keep safe!

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