Let me help you ensure you'll able to view and access your Workforce account, Shelby.
Beforehand, may I know if you've received any errors when accessing your account? Were you able to successfully log in using your valid credentials? You can also share screenshots to help us ensure we've got the right details about your concern.
When working with your QuickBooks tasks, sometimes stored cache files can cause interruptions within the program. We can perform some troubleshooting steps to help rectify the possibility of a webpage issue. You'll need to access your Workforce account in a private browser to ensure the program runs seamlessly without storing cached data. Sign in to your account through this link: workforce.intuit.com.
You may use these keyboard shortcuts:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
If this information is populating successfully, you may go back to your default browser and clear its cache or use a different supported browser. However, if you're still unable to access your account, I suggest reaching out to your employer and informing them to resend the invitation again. Here's how:
- Sign into QuickBooks Desktop as the QuickBooks Administrator.
- Select Employees and click Employee Center.
- Double-click your first employee you want to invite.
- From the Address and Contact tab, add their email address. Select Ok.
- Repeat steps 3-4 for all employees you want to invite.
- Select Employees and click Manage Payroll Cloud Services. If you don’t see Manage Payroll Cloud Services, update QuickBooks.
- From QuickBooks Workforce, turn the status On. Then, select Invite Employees.
- Sign in with your Intuit Account.
- Select the employees to add to Workforce, then add their email addresses.
- Select Send Invite. Once sent, you should see Invited in the Status column.
Moreover, you can visit this reference to learn more about accessing paychecks using QuickBooks Workforce: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce.
Please keep us posted if you require additional assistance managing your Workforce account. We'll be around to provide further help. Keep safe!
