I appreciate you for sharing the details of your concern. 

Since something like this happens, I recommend connecting with our Workforce Support Team. They are the best people to help you with your queries. It allows them to look into each of your accounts and confirm the problem.

You can use this link to chat with our Workforce support agents: Workforce Direct Chat link. 

Just input your Email Address, Name, and Queries, then click Start Chat.

You may also utilize this article for future reference: Create a payroll summary report in QuickBooks.

Feel free to post here again if you have further QuickBooks-related concerns. We are available 24/7 to lend a hand with each of your queries. Stay safe!