This error is still a problem. Hours on the phone and chat. No solutions. Empty promises of call backs.

What an inconvenience for me and all of our employees when we are not able to provide them the direct deposit pay that they have been getting for years.

I have done system repairs, computer restores, tried logging in from a different computer, set up another user and tried sending from that account, had our IT check all firewall and internet connections, deleted paychecks and start over, checked all routing and account numbers, tried from single user mode, turned cloud on and off, and still no solution.

Currently looking for new payroll and accounting software. I can't count on Intuit to pay anyone correctly. A few months ago, they double paid our state payroll liabilities to the tune of thousands because of an error in their system. I had to wait 6 weeks for the Comptroller of Maryland to refund the monies. 

I have been using QB for over 20 years and it has become undependable and a constant hassle that is now affecting our employees bank accounts as well as ours.