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Replying to:
FritzF
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Hi there, 0971.

 

Thanks for joining this conversation. I'm here to share information about reversing payroll in QuickBooks Online (QBO).

 

The ability to make changes in the paycheck depends on the status of the payroll you have run. In your case, since it was already deposited, the option to manually reverse it is currently unavailable.

 

I highly suggest contacting our Payroll Support team. They have the necessary tools to check on your submitted payroll and help you with the correction. Here's how to reach them:

 

  1. In QBO, click the Help (question mark) icon at the top right.
  2. Select Contact Us.
  3. Enter your concern, then tick Let's talk.
  4. Choose a way to connect with us.

 

To check for our Support hours, refer to this article: Contact Payroll Support.

 

For more information about managing and running payroll in QBO, consider checking out these articles:

 

 

Please post again or leave a comment below if you have follow-up questions about this or anything else. I'll be here to assist. Take care.

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