"I understand how the payroll update has presented some concerns for you."  "Some concerns" does not begin to describe where we are.  The replies to this issue revolve around "workarounds" and "we understand."  WE ARE HAMSTRUNG!  Your software has disabled us.  The replies include LOTS of verbiage to be nice and you are reading a script.  THIS NEEDS FIXED!  I want to apologize for my tone, but doing so minimizes the urgency of needing this fixed!