It somehow assigned the wrong email to the wrong employee, and I didn't notice or something got mixed up. The email it is showing belongs to another employee that did already sign up.  So both Employee S and Employee B are assigned the same email, and the status shows "signed up" for both of them but employee B didn't ever get an email to activate his account since it went to Employee S.

I can't get it to update and remove the email address for Employee B. When I look under the Employees QB information, it has the correct email but is not matching the QB Workforce, and Workforce won't let me change it either.