I appreciate your joining this thread, @Wasapi. I'll ensure that the information I'll provide will help you feel at ease.
Currently, there's an ongoing investigation into this issue (INV-88628). Our engineers have looked into the issue of auto payroll being blocked with no action items. Rest assured our product team is doing its best to fix this as soon as possible.
We have opened communication with them and are working to resolve this issue. At the moment, we don't have an expected timeline for when this issue will be resolved. So I recommend contacting our team to add you as one of the affected and email you once updates are available. Follow the steps below to contact support:
- Sign in to your QuickBooks Online, then click the Help (?) icon.
- Choose either tab to get started: Assistant or Talk to human.
- Select Contact Us.
- Click Start a chat with a support expert or Get a callback from the next available expert.
After the investigation is resolved, feel free to check out this article about what you can do next: Run payroll reports.
I'm grateful that you raise your concern here. Never hesitate to come back if you have additional questions or updates about the investigation on your end. I'll be happy to lend a hand. Take care, and have a good day.
