This has been single handedly one of the worst experiences of owning a business to try to get this fixed, only to finally find your post, and see that its not a capability for qbo and only for desktop.  i will be submitting the "feedback" in the top right hand gear DAILY, and I hope both of you on this post will be too, until this issue is fixed.  One of the most frustrating things ive ever experienced in my life. thanks for posting! at least it saves me more hours of my life trying to get someone to understand and fix it and lie to me that it should work, or shouldnt or they have zero clue what theyre talking about!  im sure one of these days itll be added as a feature.  till then, we keep wasting time and money to do it manually.