this is absolutely mind boggeling and maddening.  I have spent none less than 20+ hours and jumping through hoops and waiting on hold and being ensured that it should be able to integrate, and to manaully change the classes, as you have been doing. for literally YEARS.  this is the first i am hearing that its simply NOT an option on QBO, and only on desktop.  I've never used desktop.  But i assume thats only on one computer?  my book keeper and assistant and CPA and i all log in to view/work on our books. like you said, this is a MAJORRRRRRRR fail on QBO's part.  There literally must be thousands of business owners wasting thousands and thousands of hours and screwing up their books with inaccurate accounting reports and are incapable of getting true profitability to their jobs.  Which is literally the primary function of an accounting software.  I could literally lose my mind over this.  

I guess ill follow those stupid directions to "give a suggestion to a development/function change", but how in the hell has this multibillion dollar company missed such a large mark on this?  I guess because they mostly have drones in other countries who can not think for themselves to develop and solve problems.  Maybe after 1,000 business owners waste thounsads upon thousands of hours trouble shooting, and finally realizing its incapable and need to report - maybe in a few years theyll add this function.  I appreciate you bringing this to light! I hope others see this thread and you, and the OP, and everyone else follows the step to recommend the change. thanks!