Anyone reviewing this conversation is going to be confused as to the reason for your reply.

No, running this general PDF repair tool did not help.

To repeat the specifics of this problem: I have exactly 1 of 8 employees for which I cannot produce a PDF of his paystub.  For the others, including myself, a correct PDF is generated.

My frustration is not specifically with this problem but with the low quality of an accounting & payroll tool and the horrible support AFTER being forced to spend 4x the typical cost of the last 15 years of using this.

This issue, and its lack of support is burning through the last fragments of goodwill that we may have had.