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Replying to:
Mark_R
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Hello there, @ChiefBridgeFuser and @eliz91.

 

I understand your resentment of not allowing you to email employees' paystubs in QuickBooks Desktop (QBDT). Let's get this resolved by performing some troubleshooting steps so you can get back to working order.

 

If you haven't yet, let's update your QBDT to the latest release and payroll tax table to ensure you have the product improvements.

 

Once done, let's run the Verify and Rebuild utility tool to fix data issues in your company file. Here's how:

 

  1. Go to the File menu, then select Utilities.
  2. Click Verify Data.
  3. Select OK when you see the message, QuickBooks detected no problem with your data.
  4. If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
  5. Click Close or View Errors and take note of the specific error message.
  6. Then, go back to the File menu, then select Utilities.
  7. Choose Rebuild Data. Then, click OK if you receive a prompt to back up your company file.
  8. Click OK when you get the message, Rebuild has completed, and proceed to the next step.
  9. Run Rebuild Data again to make sure there's no error.

 

If you get the same result after performing these steps, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved.

 

Just in case you want to run payroll reports to view useful info about your business and employees, you can check out this article for more guidance: Run payroll reports.

 

Come back to this post if you have other concerns or follow-up questions about this. I'll be right here to provide further assistance.

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