Hello! In QBO I go to the "gear" at top right, then YOUR COMPANY, then Manage users.
Next I click Add user.
For User type, leave as Standard user. Hit Next.
Then Select access rights, choose None. Hit Next.
On Time tracking settings page, Do they need to submit their own timesheets, click Yes. Select the employee from the drop down list. Hit Next.
On Select user settings, make sure all say No. Hit Next.
On What's their contact info, verify the auto-filled info.
Hit Save.
Error popup says "Error, Please try again?
An unexpected error occurred. Please try after some time."
If I try an alternate email address, same error.
As a result of this problem (2 years or more ago, I think), she is our only employee using QuickBooks Time.
Thank you.
