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Buy now@Anonymous RE: When I run a payroll summary for our entire organization, everything is correct. but when I try to break it down by class, it suddenly pulls up gross pay, agp & net pay all as the SAME AMOUNT.
Do you mean that only the earnings appear in the class columns, and the deductions and taxes (or some of them) don't appear at all?
If so, it sounds like someone turned off the option to split up additions, deduction, & taxes by class. You can check to see if this is the case by going to Edit | Preferences | Payroll & Employees | Company Preferences.
Then check to see if the "Job Costing, Class and Item tracking for paycheck expenses" option is enabled with a check-mark. If not, the that's the cause.
Note that if you do re-enable it, your existing paychecks won't change. In order to get them to change you'll need to edit each one and make a change that causes it to re-calculate, such as changing one of the class codes in the earnings table, or changing a customer:job, and then save the check.
Note that as long as you leave the "Lock Net Pay" setting selected at the bottom of the check review window, the taxes won't actually recalculate, so the gross to net of the check will stay the same.