My payroll summary is correct until I have to break it down by class. I've spent countless hours on the phone with 'QB Support', which is a complete joke. This report has been fine for YEARS up until April. When I run a payroll summary for our entire organization, everything is correct. but when I try to break it down by class, it suddenly pulls up gross pay, agp & net pay all as the SAME AMOUNT. We have over 16 locations & each location needs to be accurate in this report. Does anyone have any clue what it can possibly be???? My quarterly reports were due APRIL 30th & continue to be LATE bc QB can't & WON'T attempt to fix this issue. I need to be able to break this report down by CLASS. We have almost 200 employees, so manually doing this with each paycheck is NOT an option. We pay for QB to save time. And it is doing nothing but wasting it. No one can seem to figure out what is wrong. We have verified our data, rebuilt our data, updated everything, screen shared with 'QB Support', sent in multiple tickets, spent hours on the phone with QB Support, just for them to attempt to give us incorrect phone numbers to try to get us off the phone. They continue to send emails claiming the issue is 'fixed'. IT IS NOT.