I hear your sentiments and recognize how crucial payroll data is, @lkjohns. Please know that this isn’t the experience we want to leave to you.
Have you tried the recommendations shared on this thread? If not yet, it would be best to perform them first to sort this out.
Otherwise, you’ll want to contact our Payroll Support team to determine the root cause of the issue and provide more solutions. They can also perform further investigation about it if need be.
Before that, take a glimpse at our support hours so you’ll receive responses quickly. Then, you can follow the steps below to connect with us:
- Sign in to your QuickBooks Online account.
- Go to the Help (?) menu.
- Select the Search tab, then click Contact Us.
- Enter your brief concern in the field.
- Tap Continue.
- Click the Chat or Callback option.
I’m adding these resources to learn more about the complete export procedure and list of payroll reports and their feature:
Don’t hold back to drop a comment below if you have other questions or concerns besides exporting your payroll data. I’m always ready to help you out.
