Hi juleeanne3,

I understand how you feel about not getting your payroll subscription numbers. To help you check this further, I recommend getting in touch with our QuickBooks Payroll Support, so they can check this information for you. They are available on weekdays from 6 AM to 6 PM PT.

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account and select Continue and then Continue with my account.
6. We'll email you a single use code. Enter your code and select Continue.
7. Select to chat with us or Have us call you.

You also connect through this Chat link: Do It Yourself.

If you have any other questions in mind, feel free to go back to this thread.