Glad to see you again, @NEMorgan99. Thank you for joining the thread, and I appreciate you following and performing the provided guidelines.
It would be best for you to contact our QuickBooks Desktop Payroll Support Team. They have additional tools to pull up your account and help you change your employee's email address.
To speak with one of our experts from QuickBooks Desktop Payroll. Please follow the steps below to contact support:
- Click Help at the top menu bar, then select QuickBooks Desktop Help.
- Select Contact Us and then enter that you get Reminder prompts and Continue.
- Then choose to Message an Agent or Talk to a Specialist.
You may also connect with them through chat.
Please refer to this article for additional details: Contact QuickBooks Desktop Support.
I'll be adding this article. Feel free to browse the content of it in case you need a report to review your employee's payroll transactions: Customize payroll and employee reports.
Please don't hesitate to reach out if you need assistance with QuickBooks-related concerns. Have a nice day!
