This is an unresolved issue as of 4/1/23. Employers have experienced the bad acting of employees changing their banking information via their Workforce login and then reporting that they did not receive their direct deposited paychecks because the wrong banking information was added by their employer, when there is no record of the employer updating the employees banking information within the QBO Audit Log. 

Employers need a way to Audit the date, time, and user ID (email address) that logged into Workforce to make changes to an employee's sensitive information, including their bank account where their paychecks are directly deposited. At a minimum, Intuit needs to send an email notification to the employer when this happens, even if Intuit cannot give direct access to the employee's QuickBooks Workforce account.

It is critical that employers be empowered to Audit the activity surrounding paying their employees. An employer should be able to contact Intuit to confirm how an update to an employee's banking information was made in QuickBooks Workforce when they do not find such changes directly within the QBO Audit log, until which time the QuickBooks Workforce application has it's own Audit Log for this important purpose.