All I know is that we are using Windows 7 and Office 2007 and we can get the reports in QB 2018 and 2019.  Yet we have a client that has Windows 10 and office 2016 and she cannot get her reports.  We got them for the 4th quarter and then nothing.  It appears that it is a glitch in office 2016 along with windows 10.  QB needs to get with Microsoft and get this worked out.  Engineers need to look at the codes.  There has to be a coding error somewhere.