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Replying to:
Kurt_M
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It's great to see you here in the thread, @useroau. Let's get you out of this situation to accomplish your tasks inside QuickBooks Online (QBO).

 

Before anything else, know that I understand the urgency of this matter, and I want to ensure you can get through this. Please be aware that the PLO payment will reflect before the end of the quarter if you're able to set it up correctly. To learn more about this matter, I'd recommend checking this article: Set up Paid Leave Oregon.

 

Also, if the issue persists after ensuring your company settings, you can contact our Customer Care Team. This way, they can assign a representative to investigate and determine why it occurs on your end. I'll write down the steps to get you going:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

See this page to learn more: Contact Payroll Support.

 

Additionally, I've got you this handy article to help you manage you employees' deductions: Set up, change, or delete employee-paid payroll deductions.

 

I'll be here in the Community space if you need help performing specific tasks inside QuickBooks, @useroau. Feel free to leave a message in the comment section below. Stay safe!

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