Thanks for that insight James - but I'm on the phone with them right now. A member of QuickBooks Online Payroll Support Team - Christine Joy - hung up on me after almost two hours of back and forth and her arguing with me about the tax ID. She said she wasn't in Oregon, had no idea what the tax was, yet kept telling to contact the state department for an agency # that doesn't exist. I need to bypass the normal "experts" and discuss this with a team that is actually coding the backend of the site and working with payroll to implement the new tax roll out. This isn't a payroll processing issue, it's a QBO website/back-end coding problem.