I just spent about 4 hours on chat this morning. I think the disconnect is they see the % the employees/employers are responsible for is the same as last year, but the overall multiplier has gone from 0.6% to 0.8% and that is where they need to update (as of 1/23/2023 it is still the 0.6% by my manual calculations). Hope they get it fixed fast, we were switched over from Intuit last year and their screw up on the calculation has cost me close to $3000 for Q1-Q4 of 2022.