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Replying to:
Archie_B
QuickBooks Team

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Hello there, MTA Oregon. I understand how important it is to submit this reports on time.

 

Upon checking on my end, the status of this issue is still open, and our engineers are currently working with Microsoft to find a permanent solution. Rest assured that our team will do our best to fix this issue so you can export those payroll reports.

 

As a workaround, we can revert Excel version back to Build 15831.20208 and disable automatic updates for MS office so that you won't get the updates. You can turn automatic updates back on after Microsoft releases a fix for this issue. You can check out this article for the detailed steps on how to revert to an earlier version: https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a91...

 

You can also utilize non-Excel based reports in the Reports Menu so you can obtain the needed data.

 

I also recommend reaching out to our Payroll Team to ensure your company is included among the affected users. This way, we can make sure that you'll receive an update as soon as the problem is fixed.

 

Let me know if you have other concerns or questions about reports and payroll. I'll be checking your response in this thread. Keep safe and have a wonderful day!

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