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Replying to:
DivinaMercy_N
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Hi there, @dso0216. I'm here to share additional information to help get rid of the error so you can export your report in QuickBooks Desktop (QBDT).

 

Currently, there's an ongoing investigation (INV-82323) about getting a Compile Excel error when attempting to export payroll reports in QBDT. Rest assured that our Engineering Team is dedicated to working to implement a solution that will fix this issue. Please know that this is a top priority for us, and it will continue to be so until it's fully resolved.

 

A workaround to fix this is to uninstall all Add-Ins and restart Excel. Once the error is fixed, activate one Add-In at a time to see which of them is the problem. For reference, please read this article: Fix Compile error in hidden module in Excel or Word. 

 

On the other hand, you can also install the 32-bit version of Excel or click the X icon in the message (not the close) and wait until the report will come up. 

 

While we're unable to tell when this issue will be resolved, I encourage you to contact our Phone support team. They can add you to our notification list, and you'll receive an email notification once an update is available. Here’s how:

 

  1. Open your QBDt account and select the Help icon and click QuickBooks Desktop Help.
  2. Then, select Contact Us.
  3. Enter the investigation number and give a brief description of your issue. Then, select Continue.
  4. Log in to your Intuit account and select Continue and then Continue with my account.
  5. We'll email you a single-use code. Enter your code and select Continue.
  6. Next, choose either Chat with us or Have us call you.

 

Please don't hesitate to post again here if you have any other concerns about running reports in QBDT. I'm just around the corner ready to lend a hand. Have a good one and keep safe. 

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