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Buy nowI appreciate you taking the time to share your concern in the Community, @Cheryl Matz.
You’re correct. The Company Information page is the right section where you can update the email address associated with your payroll tax forms. Let me show you the steps:
You'll want to ensure your program (QuickBooks Desktop) and payroll tax table are updated to the latest release. This way, you're able to see the option. Updates improve features and keep program compatibility. It also speeds enhancements to make the end-user experience better.
Here’s how:
To get the latest tax table, please refer to the outlined steps below:
If the issue persists, you’ll want to contact our Payroll Support team. They can check this further and help ensure the employer’s email address reflected on your W-3 form is correct.
You can use the references below to learn updates and instructions on how to prepare form W-3:
You can get back to this thread if you have more questions or concerns about payroll. I’ll be right here to help. Take care always!