Hello there, @regraff.
I'm here to help point you in the right direction for available support to fix this issue immediately.
If you have tried the suggested troubleshooting steps shared by my peers above, I highly suggest reaching out to our Technical Support Team. I know you've already reached out and reported this issue to them. However, it's best to contact them again, since they have the proper tools to look into your account and can provide instant resolution updates.
Here’s how:
- Log in to your QuickBooks Online account.
- Click the ? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion about your concern, then click Continue.
- Choose a way to connect with us.
Additionally, I've included a couple of helpful articles with more info about 1099s in QuickBooks Online:
Drop me a comment if you have more questions about managing your contractors. I'm always here to help. Keep safe!
