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I am also having this issue. I have noticed that when I have switched from quickbooks desktop to quickbooks online, QB online stated that it autofiled my State quarterly forms CA DE 9 and DE9C. When I login into my State account, it shows that it has not been filed and I was penalized for this. I looked into the my QB online the archived records did not show that the State quarterly filings were completed.
I want to create the form in QB Online and have reviewed this QB web support content. My QB online payroll does not show an area for the Quarterly Form as demostrated in photos above. There is no menu showing that. Why is that? How can I create Quarterly forms on my own like in QB Desktop?
Best,
Leo