One of our new employees is having the same issue when filling out her information on Workforce.

Her mailing address is a PO Box as there is no mail delivery in Borrego Springs, and PO Box is not accepted on Quickbooks. She doesn't mind putting her physical address but she can't receive mail there so any document sent to her will be returned.

She is saying that it's not a problem for the IRS, DMV, or Social Security so she does not understand why Quickbooks doesn't take it. Can you please advise on what I should tell her to do?