This is totally unacceptable, and 3 years later (it is now november of 2022) you still haven't fixed it.  the customer service rep i am on with right now has taken 30 minutes to copy and paste this very email and tell me the exact same thing.  AFTER telling me 4 different places to go fix it in qbo, none of which existed.  She had to ask how i liked quickbooks, she was told to do so i'm sure, but not a good idea when you can't even change the time on a report.  Do you really think that's useful information when you need to know which report was created when?  and a board of directors wants accurate information.  this is exactly why qbo is a sub par product.  you are not doing the things that could make us more comfortable, the little things.  to you they are not important, too bad we're the customer or you'd have 100% self satisfaction surveys.  as you can tell i am not happy.