Hello, Eric Zheng.
If you’re using Core, Premium or Elite payroll also called standalone payroll, you must have an export option under payroll settings. It possible that you didn't turn on the accounting.
I suggest reaching out to our Payroll support team. They have the tools to review your account in secure ways and help you with exporting the data.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Please check our support hours to make sure that we can address your concerns on time.
You might want to check out these articles to learn more about exporting payroll data:
Also, you can always visit our Help articles page for reference. There, you can read some of our helpful articles that will guide you in your future tasks
It'll always be my pleasure to help if you've got questions other than exporting your data. Use the Reply button below so that I can further assist you. Take care and stay safe!
