I can see how hard you tried here, @LewR. Things are tough right now, but I'm here to provide steps to ensure you'll be able to use QuickBooks Online (QBO) on iPad seamlessly.
Thanks for providing details about your issue. To resolve this, I recommend clearing your app's data to eliminate the damaged cache and have a clean slate. Here's how:
- Go to your device's settings and select Settings.
- Next, click on General and choose iPhone Storage.
- Then, select the QBO app.
- From there, click Offload App to free up the storage without deleting the documents and data for the app.
On the other hand, you may consider performing the steps shared by @Tammy Rose in allowing all cookies and cross-tracking.
I've also attached here this awesome resource that you can access at any time for guidance in using QBO on iPad: QuickBooks Online (QBO) iPad: Frequently Ask Question.
Please let me know how the steps go. I'd appreciate any updates about this. If you have a follow up questions about managing your QBO account, feel free to leave a reply below. I'm always around to back you up. Have a great week ahead. Take care.
